PT. Maju sejahtera
Jl. Sudirman No. 2
Jakarta Selatan
INDONESIA
Agustus 30, 2013
Dear Mr Budiman:
I have recently ordered a new pair of soccer cleats (item #6542951)
from your website on June 21. I received the order on June 26. Unfortunately,
when I opened it, I saw that the cleats were used. The cleats had dirt all over
it and there was a small tear in front of the part where the left toe would go.
My order number is AF26168156.
To resolve the problem, I would like you to credit my account for
the amount charged for my cleats; I have already went out and bought a new pair
of cleats at my local sporting goods store so sending another would result in
me having two pairs of the same cleats.
Than you for taking the time to read this letter. I have been a
satisfied customer of your company for many years and this is the first time I
have encountered a problem. If you need to contact me, you can reach me at 021-9898345
or you can send message to via e-mail on me in mursalim_hendraa@gmail.com
Sincerely,
Signature :
Hendra Mursalim
refrensi :
http://www.belajarbahasainggris.us/2012/02/contoh-complaint-letter-surat-pengaduan.html
http://triadingembel.blogspot.com/2011/11/surat-komplain-dalam-bahasa-indonesia.html
